To Pete and the Fraser James team,

We have now fully tested our new kitchen. How can one living space make all the difference to family life. Harvey- “I love all of it, but particularly the pantry cupboard and the hot water tap.” Harry- “I love mummy and daddy cooking again and love the fact the ovens ring.” Philip- “I love the island and the ease of cooking in it. The orangey dresser is super.” Well for me, it has ticked the wow factor, accessibility for me and a wonderful space to spend time as a family. Thank you all!

Philip & Claire, Warwickshire – May 2017

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We selected Fraser James to fit the kitchen in our new extension for a number of reasons:-

– They had fitted our current kitchen and 10 years on we were more than happy with it – just in the wrong place now!

– Their designer (Peter Brady) quickly came up with a layout for the new space and he had listened and incorporated the features we wanted whilst at the same time proposing improvements based on his own long experience – just what we wanted.

– The design process is relatively long and he maintained his enthusiasm for us during all the design iterations.

– The person responsible for the installation (John Hook) could not have been more helpful, he worked with us throughout on a 2 phase project. The quality of the fitting staff is terrific and they take a personal pride in ensuring that the fits and finishes are excellent, work cleanly and accommodated minor changes in situ, fantastic.

– After sale support? No problem, not that there has been much to support but you always have the odd sticky drawer and in our case the builders hadn’t connected the extractor fan.

The finished product? Take a look at the photo – pretty damned perfect, phew!!

Tony – Northampontshire. March 2017

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Sometimes you know immediately that a company will be able to realise your wishes and exceed your expectations. It was exactly this way with Fraser James.

From our first phone call with Charlotte and an immediate invitation to visit the workshops, to Pete’s welcome and pride in his company and team, right through the design, build and installation process to completion, we couldn’t have had a better experience. Every single person within the team took time to understand our needs and guide us in making decisions and the results are stunning. We are now (very) proud owners of a truly beautiful kitchen that not only makes us smile every time we arrive home but also works superbly from a practical point of view.

Fantastic craftsmanship, an amazing attention to detail and a team that strives to achieve the best possible results; it’s a winning formula and one that will definitely see us come back for future projects. We couldn’t be happier and would like to thank everyone involved.

Simon & Sarah – Bedfordshire. March 2017

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Pete, Billy, John, Phil, Rob, Eddie, Tom, Charlotte, and all the team at Fraser James were professional, creative, attentive and quick to rectify throughout the project. The expert advice and experience brought to the table is invaluable, and the end result stunning. Our new kitchen/diner has added a great return on the value of our house, and has already delivered many great parties and dinners in the few short months we’ve been enjoying it.

Rick & Saffron O’Neill – Staverton. February 2017

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I had a Fraser James kitchen fitted recently once I had built an extension. Everything was supplied on time and the workmanship standards are second to none.  I received excellent planning help and was walked through every stage with great help and professionalism.  I was so delighted with my new kitchen I had them design and fit out my study which I am equally as happy with. Thank you all at Fraser James.

Robert Steele – Church Brampton. November 2016

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Fraser James delivered an undeniably, outstanding bespoke kitchen and fitted wardrobes for us during our house renovations. From first designs, to fitting and customer service, every aspect of their work was faultless. The guys fitting the kitchen and wardrobes were not only expert craftsmen, but were also extremely considerate of our house and Pete and John were available at any given time to respond to any queries. A company I would absolutely deal with in the future.

Jack – Northamptonshire. October 2016

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We have known Pete and Fraser James for a number of years, and their reputation has always been one to beat.  We have had a number of different scale projects completed by them, from individual pieces of furniture to a full scale kitchen fitting.  The attention to detail is amazing and the team that look after you from start to finish are a credit to Pete and his company.

The design team, take into consideration all of your requirements, and design for example a kitchen around you and how you best work, putting in the finer details to make your kitchen personally your own like no one else will ever have, but keeping the signature quality that you expect from a Fraser James kitchen.  That isn’t to say that if you decide to make a change along the way because something isn’t going to work that they are not accommodating in helping to develop your lifetime furniture.

The Project Management team are great and you are never in the dark as to where you are with your project, and any queries are dealt with promptly ensuring a smooth and pain free as possible installation.

We love our furniture, and whole heartedly recommend that they are made your first port of call if you are considering quality bespoke handmade furniture with a hassle free delivery. We would without a doubt would use Fraser James again in the future should the opportunity arise.

 

Kevin & Karen- Hellidon, Northamptonshire. September 2016

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From the moment we met Pete with our initial thoughts on our kitchen/utility renovation we felt comfortable and looked after by Fraser James.

We are over the moon with all the work done, Martin and his team have an amazing eye for detail and the finish on every element was so well thought out and executed. Brilliantly project managed by John who worked with all of our other suppliers to ensure a seamless job from start to finish.

We can’t thank you all enough.

Gilly, July 2016

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Fraser James has just installed a whole new study – a desk, cupboards, bookshelves – in our house in Italy. It is the fourth time they have done work for us – and, as on every other occasion, the result was exemplary and stunning. The craftsmanship which is their hallmark was perfect, with a fantastic eye to detail and using the finest material. The planning was done to perfection – with designs and plans delivered smoothly and efficiently. We were kept posted throughout the construction period and consulted on any points that arose. The job was done well within time, and the fitting was done in an exceptionally professional way. The whole thing was done within an agreed budget, which was both reasonable and realistic. We couldn’t be more happy with the finished product – and will undoubtedly be back for a fifth time!

Lord Guy Black, May 2016

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Having now had 2 kitchens, 3 walk-in in wardrobes, 5 bathrooms built by Fraser James in 2 separate houses in 2014 & 2016, I can recommended them without any hesitation, they design beautiful and practical furniture with high workmanship, the trouble they go to achieve individual requirements   are unbelievable, fine details at every stage, extremely helpful, they guide us through at every stage therefore we felt totally relaxed while the project moved on, always on budget and on time cannot praise them enough. FANTASTIC & THANK YOU

Paul, February 2016 (West Sussex)

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Fraser James has created a beautiful and functional kitchen, which compliments our home and lifestyle perfectly. They were easy to deal with and the quality of workmanship is superb, John Hook was very prompt and good at problem solving whilst Billy and Martin provided excellent workmanship – we are delighted with the end result. We would not hesitate to recommend them.

Mr & Mrs Linfoot, December 2016

 

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Dear Nicky,

I wish to thank everyone at Fraser James who very kindly contributed to the successful replacement of my failing fridge. John did a splendid job today as well as his trusty helpers. I’m a confirmed FJ supporter as one who sees “no problems only solutions” I like your motto. Thank you.

Kind regards,

Stewart, October 2015

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Fraser James completed work of a high quality and in budget. Pete, the designer was very patient when changes were requested to keep within our budget. John, the project manager made sure work was completed on time by coordinating sub contractors. The kitchen looks great! Thank you. I would recommend Fraser James unreservedly.

Chris, August 2015

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We know we have spoken but we wanted to formally acknowledge what a brilliant job you did for us with the kitchen and the various wardrobes/cupboards. We are thrilled with it all.
We cannot thank you enough for all your support in getting the design right and for the attention to detail. The end product is of fantastic quality in all respects and everyone has commented on it. You also delivered quickly and exactly as you sad you would.
The various members of you team that were involved did an excellent job and were helpful, friendly and totally professional at all times. Derek in particular is top rate and we highly respect the quality of finish the he achieved.
Above all, you and your team took all the stress out of the process and were totally supportive at all times. You have left a very warm feeling here.
Please do not hesitate to pass on our details to future clients if they wish to take up a reference or indeed to show them the kitchen.

Many thanks again for everything

James & Wendy, June 2015
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Dear Nicky,

Please pass on my thanks to Billy and the lads who worked at our house, Billy did a fantastic job of coordinating everything, which came together perfectly. He’s such a helpful guy and a huge credit to Fraser James- as a company THANK YOU !!!!!

Kevin Harris, March 2015


The Fraser James team were supportive and fully on board right from the point of first contact right through design and build. Pete was happy to come down to Essex anytime that suited us during the design process and John was an excellent Project Manager keeping us informed of all progress. A great job and I would highly recommend Fraser James.

Mike Mayfield, January 2015


The Fraser James team could not have been more helpful and professional. The quality of the work is exceptional as is the attention to detail. I look forward to commissioning the next project.

Tessa Heathcote, December 2014


Having researched and met with several kitchen companies, we were especially impressed when Pete O’Neill initially visited our home – he immediately understood exactly the quality and look we were trying to achieve within the budget stated, as well as being sympathetic to our rambling old Victorian pile.
Pete took the time to give us an extensive factory tour, see the quality of the craftsmanship and meet the people responsible for producing such a high quality of care and workmanship – we were even taken to his home to see his kitchen as parts were similar to what we were proposing in our own home. We were able to visit previous customers’ homes and obtain their testimonials, which I will now offer to future FJ clients, as we found this invaluable when making our decision to go ahead with commissioning Fraser James.
FJ have produced and installed an absolutely amazing, top-end bespoke product – even commissioning a carpenter to whittle our walnut corbles, which are stunning and unique to our kitchen.
Excuse the cliché, but having now been in our new kitchen for a few months, we can honestly say that FJ achieved every aspect of our pre requisite. No job or problem was too big or small and the results have been truly stunning and are commented on frequently by friends and families. Service and aftercare have been exceptional and we would have absolutely no problem in recommending FJ to future clients.
We would like to take this opportunity to say a huge thanks to all of you at FJ involved in our project and making our kitchen the stunning family room it has now become. It certainly is the heart of the house for us.

Jo and Egon Hunt, December 2014


Fraser James were a pleasure to work with, from the initial planning through to installation. The 3D images gave a good impression of what the finished project would look like. All staff were very polite, helpful and friendly. John, our Project Manger kept us well informed throughout. Nathan did the installation and exceeded our expectations, a very competent and skilled craftsman. We are very pleased with the finished kitchen and have had many compliments from friends.

Eddie and Sue Nights, October 2014


We have just used Fraser James to install our new oak kitchen with which we are delighted. The whole process from the initial survey was excellent and the cost was competitive. The girls in the office were efficient and placed orders for all accessories, the fitters were on time and worked in a professional and courteous manner. We would highly recommend the use of Fraser James if you are considering a new kitchen.

David Ball, August 2014


We wanted a kitchen, a kitchen to be proud of.
Our budget was specific and not large, so we needed value for our money. We wanted a level of service that was an excellent level, was not intrusive, delivered on every promise, timeline etc. and delivered on ‘after sales’ service. We wanted the whole project managed for us, and to as high a specification as possible.
We received all the above to a high level! Fraser James, it’s safe to say, over delivered in all these requirements. The whole team treated us as friends as well as customers. They absolutely wanted to deliver the very best for us, and did. I work in a highly developed customer service environment, and can say that their attention to minor detail was fantastic. I would have no hesitation in recommending this company to anyone, no matter what their particular requirements are.

Steve McCoy, June 2014


A very professional but personal service. Pete made it quite clear that nothing was too much trouble and he stuck to that. The workmanship and attention to detail was excellent. I would recommend Fraser James to anyone.

Katherine, April 2014


Excellent job, very good design, well made and well installed. Fraser James are very easy to work with, very happy to adapt and get things fully finished. Attention to detail good and no hidden extras.

Wimbledon, February 2014


From the start of the design process to very end of the installation of my bespoke kitchen I found the whole Fraser James team to be totally committed to producing and excellent product through their very professional service. Inevitably, with renovation of a listed building, unexpected problems cause delays across the range of tradesmen. However, I found the Fraser James team to be very patient and accommodating when this happened and nothing was too much trouble. Communication was excellent at Fraser James and the whole team worked with me every step of the way to ensure an installation that was as ‘stress free’ as possible.

Well done to the whole team!

Melanie, January 2014


We are delighted with every aspect of our new kitchen. The quality and craftmanship of our units and table are exceptional. We benefitted from Pete’s advice on design and equipment and enjoyed fantastic customer service throughout the whole experience. It is comforting to know that Fraser James are around for any after-care needs too. Our kitchen has been transformed and has changed the way we live and entertain at home.

Thanks to all at Fraser James.

Emma and Ian, October 2013


Dear Pete,

We are extremely delighted with our new kitchen which by moving its location to the dining and utility rooms has transformed the living space in our house downstairs. Thank you so much for all your help and advice in the planning and design stages and for your patience with us late into the evenings on some occasions.
From start to finish the project ran like clockwork and everything was completed in time for our family party as you planned and within budget.
Your fitters had meticulous attention to detail and were really pleasant people to have around; polite, good-humoured and very careful. They showed respect for us and our home, with the area always being left clean and tidy each day and we cannot praise them enough; they are a credit to your company.
From the stunning centre island to the oak lined cutlery drawers, the beautiful butler sinks, to the chrome handles, the clever corner cupboard to the fully fitted out larder, the quality of workmanship is excellent and we have already recommended you to friends.

Louise and Tim Harrison, June 2013


Dear Pete, John, Phill, Billy Steve & all the team.

Many thanks for our beautiful kitchen & cellar – they are both so much more than we ever expected. Thank you also for your attention to detail and making the experience as pain free as possible!!!
Big thank you for John for doing a fantastic job in managing the project to the end, nothing was too much trouble and if it was he did not show it. Always on time, always kept us informed of what was happening and always left the site tidy each night before he left.
All the guys you employ are a pleasure to deal with – friendly, polite and efficient, so a big thank you to Phill, Billy, Richard, Steve, Joe and the two granite fitters.

It was a pleasure to have you all on site and we enjoyed having you! Thanks again.

Liz, Gary & Isobel Fincham, April 2013


We absolutely love our new kitchen (as does everyone who visits us!).
Pete and all of the team at Fraser James were fantastic to deal with from the start including many iterations of design, a number of visits to determine materials and finish of the wood and completing the work in exactly the time they said they could.
Any problems that arose or when we changed our minds, they were very accommodating and helpful with thinking up solutions. They also worked very well with our builders who also commented that they found Pete and the guys a pleasure to deal with.
We can’t recommend them highly enough and may be calling on them again for furniture in other rooms in our house.

Sarah and Wayne Leslie, March 2013


We chose Fraser James to design and fit our new kitchen and family room. From the start to finish of the project they were absolutely excellent. Pete helped us choose all the details and design – making us feel very involved but always ensuring it would lead to the best result.
He was everything you’d want – easy to contact, helpful, knowledgeable, friendly and very good at his job. Every single little question or query was fully dealt with and nothing was too much trouble.
Upon the actual fitting, Nathan arrived and the whole thing happened seamlessly due to his skill and speed. He worked perfectly alongside the other builders working in the house simultaneously.
The finished room is just perfect and everything we wanted- even better than we hoped for in fact. Everyone who comes in comments on what a fantastic kitchen it is. We can’t recommend Fraser James enough.

Antoinette and Christopher Smith, January 2013


Fraser James has an established reputation for design, craftsmanship and service in the area, and this could be seen from first point of contact. Pete, the owner, did all the upfront work in understanding our requirements, proposing options and pricing, then it just happened.
The notable point for us was that we were comfortable leaving our house to the Fraser James team and the sub-contract team as they were well led, delightful, tidy and trustworthy.
Having carried out the utility room and kitchen project we commissioned a small project for the downstairs cloakroom and this was executed in the same way.

Tony Moscrop, November 2012


We are very happy with the work done to date and the quality of work. The jobs were nicely scheduled and coordinated with our builder’s team.
The new kitchen is delightful and as good as we hoped. We are especially happy with the quality of the materials used and careful attention to detail and the versatility of the internal space of cupboards.

A special thank you to Pete, who was always available if we had any concerns and to Billy, who was always open to our new ideas.

Natasha Ivanova, August 2012


Fraser James was recommended to us by friends. What an amazing recommendation! Their professionalism, friendliness, efficiency and attention to detail is far and beyond anyone we have had do work in our house before.
All members of the team were a pleasure to have in our home, tidying up each day, updating us on what was to be done next. There were no surprises or hiccups; the project management was so smoothly co-ordinated that the whole project has not caused one moment of stress! To make things even more wonderful we now have the most perfect, beautiful and well laid out kitchen we could ever hope for.

Fraser James really is a team – from design through to finish every details is thought of an perfectly carried out.

Vicky and John Birchall, January 2012


I am so delighted with my kitchen.  Its quality is unquestionable and it is beautifully sympathetic to the overall style of the rest of the house.
Pete and Nathan are first rate.  I loved it that Nathan was so particular and careful at every turn – even willing to rub off the paint from the hinges in the painted part of the kitchen.  Nathan was great to have around the house: he was kind to the kids and the family dog, and reliably cheerful and pleasant.  Best kitchen fitter I’ve come across.

Thank you Pete for project managing brilliantly and for always being at the end of the phone if I needed you.  Thank you too for your design/colour advice – it looks wonderful and so beautifully chilled.

The Fraser James team is exceptional.  From beginning to the end they paid minute attention to detail; always went the extra mile; came up with very creative ideas; absorbed a few hitches from my end with ease and grace; and delivered an overall wonderful service to time and to budget.

Tamsin Martle, November 2011


Fraser James were not recommended to us, however from the first site visit it was clear to see why they have done a lot of business within our area.  We choose them, not because of price, but because of their reactivity and efficiency.  The on-site team were brilliant at not only the job, but coming up with solutions to problems encountered.

They completed the job one week earlier than anticipated and the quality of the kitchen is just what we wanted.

Robert Kirk, October 2011


Both my wife and I wish to express our delight at the 2 walk-in wardrobes, designed by Paul and built, in the main, by John.
The finished product both looks fantastic and will prove to be immensely practical (when we move back in after the carpets are laid).  We think John is an excellent asset to your firm; always polite, nothing is too much trouble and he is flexible when required.  His work is of a very high standard, never suggesting the cheap solution but suggesting something far more professional and appropriate.

We invited Fraser James back for the second time (the kitchen was 6 years ago) because it is a pleasure to have important work done to such a high standard by a competent and friendly firm.  Stand-by, I expect we shall find another job for you to do!

John Rayner, October 2011


From the moment we met Pete O’Neill we felt confident that we would get the kitchen of our dreams. The end result has proved this to be the case.
We had received quotes from some of the big named kitchen companies but always felt as if we were just being processed through.  Pete immediately added the personal touch which was followed through without exception by Nicky, Billy and Nathan of Fraser James and indeed the various sub-contractors that were used.  All were great to deal with and treated our home with great respect. It was refreshing that there were not any “extras” to haggle over at the end of the contract.

We have ended up with the kitchen we wanted, indeed it was so good that we were hesitant to use it as we didn’t want to mess it up!! It is great to deal with people that believe in customer service and deliver a quality product. Thank you to Pete and all at Fraser James.

Steve, Wendy & Molly Roberts-Crawford, August 2011


I met Pete in 2004 after being recommended to Fraser James for our new kitchen.  It was the right choice!  In fact I loved the kitchen so much they have now done work for us all over the house. Anything we want doing, we just give Pete a call.  They’re all great guys and a great company.

Ben Cohen, December 2010

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I had been recommended to Fraser James by a friend who’d had a great experience with them on a kitchen he’d had built so I was already confident the guys could deliver something pretty special. I wanted something really modern and sleek – all totally bespoke – and they came up with a fantastic set of plans. They were really into getting the details down right and making sure the finish was perfect. What’s also been brilliant has been the guys’ willingness to go the extra mile in terms of making sure I was totally happy with the work but also being understanding when I wanted to make adjustments and changes to the plan as they went along. It’s obvious that they really want the client to be happy with their work which makes their service all the more personal and impressive. I thoroughly recommend them.

Dylan Hartley, December 2010

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We are delighted with every aspect of our new kitchen. The quality and craftsmanship of our units and table are exceptional. We benefited from Pete’s advice on design and equipment and enjoyed fantastic customer service throughout the whole experience. It is comforting to know that Fraser James are around for any after-care needs too. Our kitchen has been transformed and has changed the way we live, and entertain, at home. Thanks to all at Fraser James. Emma & Ian, October 2013

Emma Nicholas 2013

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We spent time visiting several kitchen design companies with a view to creating our ideal kitchen. We spent time talking with Pete at Fraser James, visiting the showroom and workshop. Peter also came to our house numerous times to advise and assist in the design of our kitchen. We felt that the service we were receiving from Pete could not be matched by any of the other companies we had visited and decided to place our business with Fraser James. The work commenced on the kitchen – every person from Fraser James who attended the fitting of the kitchen was a pleasure to have on the build. The attention to detail and quality of work was exceptional. Nothing was too much for them to attend to – some changes were made along the way and everything was dealt with in a professional and helpful manner. The site was always clean and tidy on completion of work. My husband and I were so pleased with the design, workmanship and manner in which we experienced during the build of the kitchen that we asked Pete to look at installing wardrobes, a dressing room and the build of a walnut bookcase. The experience was exactly the same as the kitchen – excellent workmanship, quality and fitting, all of which exceeded our expectations. The dressing room and wardrobes are stunning. The bookcase is a work of art – special thanks to Nathan – and we are thrilled with everything Pete and the guys at Fraser James have done for us.

Jackie Yates, November 2010

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We were very impressed by the “nothing is a problem” attitude and the willingness to allow me to make suggestions.  Having already been put off by one so called ‘bespoke’ kitchen company, it was an absolute pleasure to have Fraser James make our kitchen, and I have no problem recommending them to anyone else. Thank you Peter, Nathan, and Yvonne for everything you have done.

Sarah and Roy Baker, June 2010

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We love our kitchen! It works really well to suit our lifestyle, it’s a very sociable space. The designers really took the time to take into consideration what we wanted. Having one real chef in the house, the design enables us to sit round the work area, with a nice glass of wine whilst the cooking is in progress. The Staff at Fraser James were open, and patient, and went along with any changes we made during the process. It really was good to go to the workshop to see our furniture being made, and the installation was brilliant! We are very happy with the outcome.

Jenny Adams, April 2010

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We met with Peter O’Neill at Fraser James with a view to getting ideas for a new kitchen, and after speaking to other companies, we felt most comfortable with Fraser James. Their ethics that they provide a hassle free project from beginning to end with after care definitely proved to be the case. When the project was running they were very accommodating with any changes that were subsequently made, thereby resulting in the exact kitchen we were looking for. The added bonus was that Fraser James seemed to fit in with our time constraints without any problems. I can conclude that with Fraser James from the minute we met them for the first time to them taking out the old kitchen through to putting in the last spice rack, it was what they had promised, and was a fun project! We would be happy to recommend Fraser James at any stage.

Caroline, March 2010

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Beautiful kitchen built by craftsmen, who never failed to listen and discuss concerns and possible alterations. The result, a kitchen made to measure….Perfect!

R & S Chalcraft, January 2010

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It has been a delight to have Fraser James fitting our kitchen, we are thrilled with the result. The standard of workmanship is extremely high, and the attention to detail, and customer service has been fantastic.

Di Cripps, January 2010

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The kitchen you built for us has been a source of joy for years now. It was well planned then, and has been admired by everyone who walks through the door. Best of all, we know we didn’t know what we wanted, and you led us up the right path to something beautiful. Like I said, the whole house is feeling a bit tired again after a lot of years now, and we are slowly re-painting, re-carpeting and cleaning tiled floors…but the kitchen furniture has never needed more than a wipe down. It’s amazing to me how it has lasted so well for so long….it was a great paint finish! Now I know how to find you on the web, I can lead people on to you!

Regina Cockerill, January 2010

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Fraser James created a most fantastic library for our house in Italy. It was a huge piece of work but what they designed, fashioned, and built with loving care, was beyond our wildest expectations. Their craftsmanship and attention to detail is breathtaking! We couldn’t recommend them highly enough.

Lord Guy Black, December 2009

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Fraser James came highly recommended to us by a friend who’d had firsthand knowledge of their quality and professionalism, so we decided to follow her advice, and contacted them to discuss our requirements. I am delighted to say that from design to implementation they have lived up to their reputation. Everyone involved in the removal and construction, tried their best to keep the disruption and mess to the minimum. They were all friendly and helpful, any problems were sorted out quickly and professionally. John’s work and attitude in particular, helped to make the process go smoothly. The end result was a kitchen that works really well, is of excellent quality, and looks fabulous. We would have no problem in recommending Fraser James Furniture Ltd.

Gloria Vinning, December 2009

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Thank you very much for the way your team fitted our new kitchen that we are delighted with. I would not hesitate in recommending you to any one that is looking to replace their existing kitchen, with a new quality ‘made to measure one,’ I look forward to you popping over for a coffee in the New Year, and take a few photos for your website and brochures, as I am sure that other people would love it as much as we do.

Alan Noon, December 2009

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Fraser James were recommended to us by friends. We highly recommend Pete and his fantastic team, because they are totally professional, very helpful and provide you with 1st class workmanship that is second to none. If you need further evidence about Fraser James work, come and look at our kitchen and see for yourself, the finished product is truly amazing.

Rachel Griffin, November 2009

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We thought long and hard when planning and designing our kitchen. We chose Fraser James having seen their work in friend’s houses. They have given us exactly what we wanted, in fact our new kitchen has exceeded our expectations, we love it! The process was stress free and enjoyable thanks to a very professional and courteous team.

Pete & Angela Zimmerman, November 2009

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Dear Pete This is possibly the longest overdue thank you card I have ever written! I have been wanting to send this for over a year now and finally here it is! A massive, massive thank you to you and everyone involved with the making of our beautiful kitchen, it is fantastic! It truly is the heart of our home, we haven’t seen the rest of our house for quite some time! A year on after installation, it is still looking great and works really well. It hasn’timproved my ability to cook, but one day I hope to be as professional in the kitchen as your team has been in creating it. I am so sorry Pete, for never thanking you properly sooner, you have looked after us so well and Adam has always found time to pop in and sort out any minor bothers, so a big thank you to Adam as well. Truly love the ‘nothing is a problem’ attitude you all have, very refreshing! I do hope that our paths cross again one day, if not on a business level, (although I do hope so), then on a social one – we have an open door policy here, so if you are passing pop in for a coffee! All our love & thanks to you all.

Lucy & Carl Brennan, October 2009

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Sales visits…. you know how they are, lots of great ideas, lots of big promises, and lots of enthusiasm. “We can do this” and “we can do that”, “we will guarantee our price,” we will work with your builders, nothing will be a problem”, and so you sign up. Obviously excited, but at the same time dreading the disappointment that will inevitably follow, delays, excuses changes etc. Workmanship not quite as good as you had been led to believe, battles to get things done and the million calls you need to make to get the job finished properly. So we contacted Fraser James, and there were no disappointments, not one. Lots of promises had been made by Peter O’Neill, big promises, but each and every single one was met, on time and without fuss. All the extra bits that would be ‘no problem’ were just that ‘no problem’. There were no phone calls required to get things finished, in fact it was the other way round, Fraser James calling me to make sure I was happy, unbelievable! And so is the workmanship. The whole experience of dealing with Fraser James was so much better than we could ever have imagined. Adam our fitter was the sort of person you would want to employ yourself to do anything! Helpful! Professional, considerate, willing (and tidy!) The full list would go on and on and on… Fraser James is a great company to deal with, in fact the very best company we have ever dealt with, honestly….

Steven & Anne-Marie Hunter, July 2009

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What a great decision to have Fraser James design and supply our new kitchen, we absolutely love it! The service provided from our initial meeting with Pete, right through to the completed product was superb.The craftsmanship and attention to detail is second to none, and the whole project was handled in a personal and professional manner. Last but not least, what a great team! We must mention in particular Adam and Nathan, nothing was ever too much trouble for either of them.So again thank you, we will certainly recommend you and definitely use you again in the future.

Rod & Jenny Ross, July 2009

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Fraser James delivered a kitchen beyond our expectations. The detail and quality of workmanship is superb, and all the Fraser James team made every effort to ensure our complete satisfaction. Well done!

Cecilia & Alan Devine, June 2009

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Just a short note to say how very pleased I have been, not only with the quality of the workmanship, but also the way the whole project was undertaken and followed through. The kitchen was well planned with exceptional attention to detail/finish and now completed looks fantastic and works great. Your team worked well, working with them as the kitchen was installed was a real pleasure, I could not have asked for more co operation…….We almost miss them!! I can assume it is safe to pay you these compliments now, with all the payments made, in case you are tempted to put the prices up, on the basis of my complete satisfaction with the job?? Joke joke!! Feel free to refer anyone for a recommendation Thanks again to you and your team

Paul Alloway, May 2009

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Just a short note to say how very pleased I have been, not onlywith the quality of the workmanship but also the way the whole project was undertaken and followed through. The kitchen was well planned with exceptional attention to detail/finish and now completed looks fantastic and works great. We received excellent service throughout the project from design to installation. The quality of workmanship was outstanding, resulting in a fantastic kitchen. We would recommend Fraser James for their professional service and attention to detail. We are extremely pleased with the end result.

Mr & Mrs Jeffery, May 2009

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Fraser James were superb in all aspects of our kitchen rebuild. From the initial visit through to completion, the service provided was second to none. The quality of the finished product exudes the excellence of craftsmanship of their staff, in whom they obviously and rightly have, great pride. We would unhesitatingly recommend Fraser James.

Steve Moore, April 2009

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Just a few lines to you and your staff to say thank you very much for our exceptionally fantastic handmade kitchen, we are exceedingly pleased with the final result. Throughout the upheaval your staff were very considerate in making the process of fitting a new kitchen as convenient as possible, everything was left at the end of a day’s work in a clean and tidy condition. In addition, we would like to thank in particular, Nathan and Adam for their assistance in achieving the final objective. Nothing was too much trouble for either of them and they offered advice as appropriate. Finally we would not hesitate in recommending ‘Fraser James ltd’ to friends and people we meet in everyday life.

Marion & Peter Waller, April 2009

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We wanted a kitchen with the ‘Wow Factor’ and we certainly got one! We cannot fault in any way, the service, the quality of workmanship, or the quality of staff and the courtesy shown to us at all times. In particular, their communication with the customer on a daily basis was superb – we were always kept informed of who would be arriving and what would be happening at every stage of the installation. Their planning and timescale was precise – almost a military operation! Having now had the great honour of using my kitchen for a few weeks, I would not change a single thing and I would not hesitate in recommending Fraser James.

Gillian & Clive Jarrett, April 2009

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My wife and family are delighted with your work. Needless to say the kitchen is now the best room in our new house; we certainly made a good decision in selecting you to build it for us.

Mali, Stuart and Andrew Birt, December 2008

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Just wanted to drop you a line to let you know how pleased we are with our new kitchen. We appreciated the excellent advice you gave on design and layout and many of our visitors have commented on the excellent finish and attention to detail. On reflection we are pleased that we invested that little bit extra for a bespoke design finish and we have no doubt that the quality of our kitchen has enhanced the desirability of our home and should we ever move, we will certainly be asking you to come and do our next kitchen! Please also pass on my thanks to all your staff who were both friendly and hardworking throughout.

Sara and Mark Rees, June 2008

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Fraser James had already done the kitchen in the house we had bought, but we wanted to change the main kitchen slightly and add a large utility / kitchen and laundry room. Our dealings with everyone involved were excellent and I would highly recommend them. We have ended up with exactly what we wanted and nothing was too much trouble, especially as we were altering an existing kitchen. We also had a free-standing oak dresser made which has been a great success.

Debbie Inchley, June 2008

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Our Fraser James experience started sometime before the project was due to commence, simply because we had a large house extension to build first! We had contacted a number of kitchen companies, and had looked at various designs layouts and finishes, before we whittled our ‘preferred’ companies down to a small shortlist. We chose Fraser James because they offered us a no pressure approach from the offset. We particularly liked the staff at Fraser James, everyone we spoke to was relaxed, and pleasant, and always got back to us when we called. We never felt under any pressure and we never felt that we were being ‘sold to’ with Fraser James, as we did with some of the other kitchen companies we‘d contacted. Extending our family home to incorporate a large kitchen meant that we had a totally blank canvass to work from. Whilst I’d found this an initially daunting prospect it certainly didn’t present a problem to their design team, and Paul and I worked together on my scrappy ideas and vision and his practical and imaginative expertise. We really wanted to reflect the eclectic feel of our old Coach House conversion by mixing the traditional design with some contemporary touches, which we managed, for example, through the cupboard handles so giving a ‘twist’ to convention! The construction was fairly straightforward from our point of view as the room was separate from the rest of the house and the guys just got on with it! Everybody in the team was really pleasant and any issues arising were dealt with. We felt throughout the project that our input, feedback and comments were listened to and valued, and believed that Fraser James are truly committed to customer satisfaction. Unsure of the finish we were again led by the design team at Fraser James and we chose colours that hadn’t been in the frame at all! We absolutely love the mix of colours suggested by Peter and Paul, which has given us a really chilled relaxed but very welcoming feel to our fabulous kitchen! We have a dream kitchen which exceeded our expectations and a few months on we still look at it and say ‘wow!’

Karen Geoghugan, September 2007

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Thank you so very much for our gorgeous kitchen, which looks even better than we had hoped! Your enthusiastic and flexible approach has helped us immensely and we can’t thank you enough for your patience and understanding throughout our ‘ordeal’. The kettle is always on so we’d love to see you anytime.

Sally and Rob McNaughton, August 2007

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Kevin and I love the feel, look and general simplicity of our very lovely kitchen. We needed something that could make the kitchen both functional and a really warm family room, where we can read the papers, entertain and enjoy the experience of cooking – which we really do. With the island we have plenty of surfaces and plenty of cupboard space so everything can be located easily. Peter and Paul really made sure we had every little detail; knife drawer, saucepan cupboard etc plus easy handles on drawers snug fit so they shut gently with a push – really nothing seemed to be too much trouble.

Sarah Bacon, May 2007

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When we decided to replace our existing kitchen (and enlarge it to make it a combined kitchen/family room) we were recommended to contact Fraser James. The quality and finish of the kitchen is amazing and we spend most of our time now in the kitchen/family room which has transformed our house.We have also had wardrobes and furniture made for our daughter Katherine’s bedroom and again the quality and finish is excellent and it has transformed the room. It really is a pleasure to deal with such a friendly and efficient company and we would have no hesitation in recommending Fraser James – you will not be disappointed. From the minute we met Pete O’Neill we couldn’t help but be impressed by his knowledge and infectious enthusiasm! Simply nothing was too much trouble and we had no hesitation in leaving Pete and his excellent team to remove the existing kitchen and install our new kitchen, whilst we went away for a 2 weeks holiday! He also recommended and managed all of the other associated trades; electrician, plumber, floor and wall tiler and painter who form part of his excellent team.

Richard and Sally Goodenough, April 2007

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Our new kitchen is wonderful and all our visitors comment on the quality and design of the furniture. The attention to detail of the fitting was superb and the whole process was well scheduled and completed in a timely fashion. Even the small changes that we asked for during the fitting were carried out without any affect on the timescale and the staff were all very competent and polite. We would have no hesitation in recommending Fraser James and would certainly use them again.

Paul and Basia Lee, December 2006

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Thankyou so much for our fabulous kitchen. We were expecting to have a stressful time when the kitchen was being fitted but we were completely wrong. Everyone involved with the kitchen was friendly, polite and obviously very experienced. We would not hesitate to recommend you and would definitely use you again ourselves. So again, thank you and we will now enjoy our kitchen to the full!

Brendan and Michelle Heenan, May 2006

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We made the significant decision to completely replace our kitchen which meant considerable time seeing lots of different kitchen companies. Fraser James stood out a mile in terms of flexibility and understanding what we wanted. The price was also competitive in terms of what was being provided. Having made the decision to proceed with Fraser James, we watched with interest to see whether they delivered on their promises, particularly relating to quality and ‘hassle factor’ during the installation process. We can honestly say that they delivered on both counts. During the installation process, they came when they said they were going to come, all the people involved were charming and they made it as hassle free as is possible in the circumstances. They also co-ordinated all the work including third party trades such as the flooring and decorating. Above all, they were flexible throughout the fitting process since, even with the best design, issues arise once fitting commences and decisions need to be made, particularly in a complex kitchen. In terms of quality, the finished kitchen is excellent and exceeded our expectations. We were so pleased they have since made us a bespoke kitchen table which has completed the icing on the cake. All in all, it has been a great experience and we would not hesitate to recommend Fraser James.

Wendy and James Sparrow, October 2005

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We are delighted with the kitchen and have received many compliments from visitors. Your craftsmen, ably led by Adam, have done a fine job. Thank you very much for all your excellent work that has really set-off this house to perfection.

JRMcL Rayner, September 2005

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I am delighted with my kitchen and please convey to all your staff my appreciation of the quality of their work. Many thanks.

Barbara Burton, July 2005

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I wanted to write to say a massive thank you for doing such a fantastic job on our bedroom wardrobes. You have also been exceptionally generous with us. As ever, the craftsmanship is excellent and your fitters’ such a pleasure to have around the house – they always tidy up and are so cheerful! Anyhow, please use us for any references that you may need – we will always rave to anyone about you and your team. John and I are currently discussing Phase 3 of Fraser James which is likely to be our Boot Room now that the new boiler is in. Many thanks again – you’re a star!

Louise Brownhill, July 2005

 



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