I just wanted to let you know how pleased I am with our kitchen. The service from Fraser James has been outstanding right from the early planning stages through to the last snagging. As you know I was very keen to support a local business – without exception everyone who came from Fraser James told me what a brilliant place it was to work. The whole process was made very easy for me by all the brilliant staff and nothing was ever too much trouble.
Wow wow wow, we have the most amazing kitchen which is practical, beautifully made and just a joy to be in.
We met Pete Brady after a friend recommended Fraser James to us and we had a couple of design meetings before visiting their workshop and several sites where they had installed kitchens.
We loved what we saw and all the customers we spoke to were delighted with the installation, workmanship and finished product from Fraser James. I think what sealed it for us were the customer comments like “Nothing is too much trouble for FJ, if necessary they will come back months and even years later to sort any issues with the kitchen” What a great service!!
Pete listened to our long list of ideas and plans, we were keen for a huge island in the middle of the room with plenty of storage and seating. With Pete’s wealth of experience he knew exactly what would work for us, incorporating our ideas with his to come up with the best solution.
The installation went smoothly, John Hook and his team of guys did an excellent job and really cared about getting every detail right. We even added a few extras during the installation, a bespoke drawer insert for herbs & spices, thanks to Dion and some last minute vegetable baskets which we realised we needed, nothing was too much trouble. They were just focused on us getting exactly what we wanted and being 100% happy with the kitchen.
A massive thank you to Pete, John, Charlotte and all the team at Fraser James, if we ever need to do all of this again we will definitely be back to see you.
It has been a real pleasure working with Fraser James on our kitchen. The service you have provided has been second to none. Both John and Dion in particular have been brilliant.
Nothing has been to much trouble for John, he has always been more than happy to assist us with any questions or help we have required and could not have asked for anymore from him.
Dion has been a breath of fresh air he is always courteous, his attention to detail and drive to make everything perfect is a real asset. Again nothing has been too much trouble often picking up on things and putting them right without having to be asked.
We cannot thank you enough, I appreciate that obviously more people have been involved in putting our kitchen together than John and Dion so please pass on our thanks to everyone involved.
We cannot recommend Fraser James enough although we will give it a good go