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Testimonials

SEE WHAT OUR CLIENTS HAVE TO SAY

Building long term relationships is at the foundation of everything we do here at Fraser James.

Our service is unrivalled but don’t take our word for it, see what some of our customers have to say.

I met Pete back in 2004 after being recommended to Fraser James for our new kitchen.  It was the right choice!  In fact I loved the kitchen so much they have now done work for us all over the house. Anything we want doing, we just give Pete a call.  They’re all great guys and a great company.

Ben Cohen

Fraser James has just installed a whole new study – a desk, cupboards, bookshelves – in our house in Italy. It is the fourth time they have done work for us – and, as on every other occasion, the result was exemplary and stunning. The craftsmanship which is their hallmark was perfect, with a fantastic eye to detail and using the finest material. The planning was done to perfection – with designs and plans delivered smoothly and efficiently. We were kept posted throughout the construction period and consulted on any points that arose. The job was done well within time, and the fitting was done in an exceptionally professional way. The whole thing was done within an agreed budget, which was both reasonable and realistic. We couldn’t be more happy with the finished product – and will undoubtedly be back for a fifth time!

Lord Guy Black

We have known Pete and Fraser James for a number of years, and their reputation has always been one to beat.  We have had a number of different scale projects completed by them, from individual pieces of furniture to a full scale kitchen fitting.  The attention to detail is amazing and the team that look after you from start to finish are a credit to Pete and his company.The design team, take into consideration all of your requirements, and design for example a kitchen around you and how you best work, putting in the finer details to make your kitchen personally your own like no one else will ever have, but keeping the signature quality that you expect from a Fraser James kitchen. That isn’t to say that if you decide to make a change along the way because something isn’t going to work that they are not accommodating in helping to develop your lifetime furniture. The Project Management team are great and you are never in the dark as to where you are with your project, and any queries are dealt with promptly ensuring a smooth and pain free as possible installation.We love our furniture, and whole heartedly recommend that they are made your first port of call if you are considering quality bespoke handmade furniture with a hassle free delivery. We would without a doubt would use Fraser James again in the future should the opportunity arise.

Kevin & Karen Harris

Having now had 2 kitchens, 3 walk-in in wardrobes, 5 bathrooms built by Fraser James in 2 separate houses, I can recommended them without any hesitation, they design beautiful and practical furniture with high workmanship, the trouble they go to achieve individual requirements   are unbelievable, fine details at every stage, extremely helpful, they guide us through at every stage therefore we felt totally relaxed while the project moved on, always on budget and on time cannot praise them enough.
FANTASTIC & THANK YOU

Paul Montalto

  • Dec 5, 2014

Updated: Feb 13, 2021

Having researched and met with several kitchen companies, we were especially impressed when Pete O’Neill initially visited our home – he immediately understood exactly the quality and look we were trying to achieve within the budget stated, as well as being sympathetic to our rambling old Victorian pile.


Pete took the time to give us an extensive factory tour, see the quality of the craftsmanship and meet the people responsible for producing such a high quality of care and workmanship – we were even taken to his home to see his kitchen as parts were similar to what we were proposing in our own home. We were able to visit previous customers’ homes and obtain their testimonials, which I will now offer to future FJ clients, as we found this invaluable when making our decision to go ahead with commissioning Fraser James.


FJ have produced and installed an absolutely amazing, top-end bespoke product – even commissioning a carpenter to whittle our walnut corbles, which are stunning and unique to our kitchen.


Excuse the cliché, but having now been in our new kitchen for a few months, we can honestly say that FJ achieved every aspect of our pre requisite. No job or problem was too big or small and the results have been truly stunning and are commented on frequently by friends and families. Service and aftercare have been exceptional and we would have absolutely no problem in recommending FJ to future clients.


We would like to take this opportunity to say a huge thanks to all of you at FJ involved in our project and making our kitchen the stunning family room it has now become. It certainly is the heart of the house for us.

Fraser James were a pleasure to work with, from the initial planning through to installation. The 3D images gave a good impression of what the finished project would look like. All staff were very polite, helpful and friendly. John, our Project Manger kept us well informed throughout. Nathan did the installation and exceeded our expectations, a very competent and skilled craftsman. We are very pleased with the finished kitchen and have had many compliments from friends.

  • Jul 31, 2014

We have just used Fraser James to install our new oak kitchen with which we are delighted. The whole process from the initial survey was excellent and the cost was competitive. The girls in the office were efficient and placed orders for all accessories, the fitters were on time and worked in a professional and courteous manner. We would highly recommend the use of Fraser James if you are considering a new kitchen.

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